Privacy Policy – Acesence

Last Updated: 07/03/2026

Introduction

Acesence we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

Information We Collect

We collect information that you provide directly to us as well as information that is automatically collected when you use our website.

Information you may provide directly includes your name, email address, billing and shipping address, phone number, payment details processed securely through our payment providers, and any other information you choose to provide when contacting us.

We may also automatically collect certain information when you visit our website. This may include your IP address, browser type, device information, pages visited on our website, the date and time of your visit, and the website you visited before coming to our site. This information may be collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to process and deliver your orders, communicate with you regarding your purchases, provide customer support, send order confirmations and updates, and improve our website, products, and services.

If you have opted in, we may also use your email address to send promotional emails, offers, or newsletters. Additionally, we may use your information to detect fraud, maintain website security, and comply with legal obligations.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our website. Cookies allow certain website functions to operate correctly and help us improve the performance of our website.

You can choose to disable cookies through your browser settings, although doing so may affect the functionality of certain parts of our website.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our business. These may include payment processing providers, shipping and delivery services, website hosting providers, and email marketing services.

These third parties only receive the information necessary to perform their services and are required to keep your information secure.

Data Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. While we work to protect your information, no method of data transmission over the internet or electronic storage is completely secure.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate information, request deletion of your personal data, or withdraw consent to marketing communications at any time.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Data Retention 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes processing orders, providing customer support, maintaining business records, and complying with legal or regulatory obligations. When personal information is no longer required, we will securely delete or anonymise it where possible.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Info@acesence.co.uk